The refund time depends on the selected payment agent. If you selected:
a) PayPal payment – the time is regulated by PayPal’s regulations from the day of transferring the refund
b) Standard bank transfer – up to 7 business days from the day of transferring the refund
If 7 business days have passed and you still do not see the refund on your account, please contact us by selecting the “Returns and complaints” section in the form. We will send you the details enabling you to contact PayPal. The staff of the payment agent will provide you with precise information on the status of the refund.