The ordered video is missing

If you made a payment 7 business days ago and still have not received a confirmation that your payment had been credited, please contact us by selecting the “Payments” section in the contact form. Please include the payment confirmation and enter your order number. Orders from www.elfisanta.uk can only be paid in £. and from www.elfisanta.com can only be paid in $. 

If you have made a transfer using conversion, we will not receive such a payment. Please contact use through the contact form as instructed above.