1. What is a video voucher?
The voucher is a replacement for a video product. It enables you to purchase the product immediately and set the personalisation for later.
2. How does the video voucher work?
After personalising the product on the website and moving to the payment section, you need to enter your coupon code in the “discount coupon” field. After clicking on “add”, the price for the product will be set to zero.
3. Who can use a voucher?
You can give the voucher to anyone or use it yourself. The voucher may be used only once.
4. Can the voucher be returned?
Yes, if you have an unused voucher, you can return it within 180 days from the purchase date.
5. Where can I find the voucher I bought?
The voucher will be sent to your e-mail address after the payment has been credited. You will also find it in your Client Account (after logging in).
6. How can I choose a video voucher on the website?
Click on the video of your choice. Below you can find the “Buy as a voucher” button.
Click here: https://www.elfisanta.com/video-from-santa.html