Missing order or order number
Each time you place an order, a unique order number is generated. A number always consists either of letters, or of letters and numbers, but never only of numbers. Please check what may be the reason for not receiving such a number (lack of order number) even though you have placed an order.
1. You have a GROUPON code:
Purchasing a code on the agent's website is not equivalent to placing an order on the Elfi website.
Go to the website www.elfisanta.uk (https://www.elfisanta.uk) or...