How can I return a product?

After completing the complaint form, please send it back through the contact form on our website by selecting the "Complaints and returns” section. In the case of paper letters, please do not send them back to the company address.

Download the complaint form:


useful information:

If you are returning a code you bought from an agent, please contact them to get a refund:

Purchases made through Google Play or App Store can only by processed by the relevant company. Pursuant to our Terms & Conditions, we do not accept refunds for purchases made through applications. You can find help here: